SL No
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Service Name
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Responsible Officer/Employee
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Short service delivery method
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The time and cost required to obtain the service
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Relevant laws and regulations
/ Rules / Policies
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Next remedial officer in case of failure to get specified service
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A
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B
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C
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D
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E
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F
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G
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01
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Licensing of Retail and Wholesale Dealers of Pesticides
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1. Upazila Agriculture Officer
2. Agricultural Extension Officer
3. Deputy Assistant Plant Protection Officer (SAPPO)
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The applicant has to submit a retail license application form. The inspector verifies the matter of the applicant on site and submits a report to the UAO. The application along with all the documents are sent to the district. After the approval of the Deputy Director in the district, the license is issued by the PPS and sent to the Upazila office. Then the license is provided to the applicant from the upazila office.
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10-15 days;
1. Pesticide retailer new license fee 300 taka and renewal fee- 200 taka,
2. Pesticide wholesaler's new license fee is Tk 1000 and renewal fee is Tk 500.
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The Pesticide Ordinance, 1971, Pesticide Rules 1985 and Pesticide Rules Amendment 2010
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Deputy Director
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02
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Technology support
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agricultural Officer (SAAO)
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Upazila/Union Committees are informed about new technologies and awareness meetings are organized with farmers. Communicates agricultural technology and information to all types of farmers through group and personal communication. Technology training is imparted by selection of demonstration plots and progressive/interested farmers in case of tested technologies and selection of subject-oriented and area-specific technologies. In the case of technology transfer suitable for application in the field at different stages
Establishment of farmer field demonstration plots, inspection/counseling, monitoring, organizing field day celebrations and rallies and sample cropping and report preparation. In case of serious problems, feedback is collected or based on the opinion of the farmer and the results obtained, the report is sent to the research institute and the higher authorities.
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25-33 days; free
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According to Agricultural Extension Manual
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Deputy Director
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03
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Support in quality seed production
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agricultural Officer (SAAO)
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Interested and progressive growers are trained and trained on land selection and informed about important conditions and precautions. Field days and rallies are organized by setting up demonstration plots, field visits, providing advice, monitoring, rogging or selecting at appropriate times and providing necessary assistance in collection, grading and proper storage of seeds/grains produced. Producing and using truthful level of quality seeds to neighboring progressive and ordinary farmers Encouragement and advice are provided. Assistance is provided in seed sales/investment among other growers.
In the interim, seed quality is checked and seed treatment is ensured before sowing the seeds in the next year, along with the necessary advice for the next year's seed production.
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1-6 months; free
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According to Agricultural Extension Manual
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Deputy Director
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04
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Assistance in obtaining agricultural loans
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1. Deputy Director of Headquarters (Fa: Eco:)
2. Upazila Agriculture Officer
3. Additional Agricultural Officer
4. Agricultural Extension Officer
5. Assistant Agricultural Extension Officer
6. Deputy Assistant Agricultural Officer (SAAO)
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Farmers are informed about loan facilities and applicable interest rates. The number of suitable/interested farmers willing to take loan is known through meeting with farmers. The union committee prepares a list of suitable farmers who are willing to take agricultural loans from government and private institutions and after verifying the suitability of interested and progressive farmers, the priority list is prepared and sent to the upazila committee with recommendations. Priority list in upazila committee Presented, approved and sent to the respective banks with recommendations for obtaining loans. Assisted in obtaining agricultural loans from government and private institutions and assisted in preparing crop production plans accordingly.
Assisting Bangladesh Bank in formulating loan disbursement policy by providing production cost of major staple crops Assisted in transfer of loan amount to farmer's bank account by concerned bank.
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6-7 days; free
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According to Agricultural Extension Manual
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Deputy Director
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05
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Agricultural Information and Communication Technology Support
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agricultural Officer (SAAO)
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Various advisory centers provide assistance to agriculturists, farmers and public regarding any information, advice, technology etc. related to agriculture. That is why farmers are encouraged to take help from advisory centres, agriculture offices, AICC, UICC etc. and media and informed about the rules and regulations. Besides, posters, festoons with addresses for program promotion schedule, e-mail, website etc.is distributed. Any information related to agriculture can be taken from DAE/AIS website. Various information and technologies are displayed, stored and distributed at district, upazila, union and block level. Agricultural information and technology is disseminated to agricultural workers, farmers and general public through various print and electronic media and other means.
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Immediate/ 1-2 days; free
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As per Agricultural Extension Manual and Agricultural Extension Policy
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Upazila Agriculture Officer and
Deputy Director
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06
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Providing integrated extension services
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer,
5. Deputy Assistant Agricultural Officer (SAAO
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Coordination is done with the Directorate of Agricultural Extension and various government, private and research institutes. Farmers are first selected through Agriculture Department officers/staff to provide integrated extension services. Training to provide integrated extension services and providing training materials where applicable is done Meetings, workshops, seminars are organized jointly with selected farmers and demonstration plots are set up in the field and demonstration materials are distributed. Moreover, field day celebrations and farmer rallies are organized. Integrated extension service activities are inspected, supervised and monitored.
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5-10 days; free
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Deputy Director as per Agricultural Extension Manual and Agricultural Extension Policy
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|
07
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Assist in marketing of agricultural products
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agricultural Officer (SAAO)
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Meetings are organized in coordination with the Department of Agricultural Extension and various government, private and research institutes. Advice is also provided on the provision of information necessary for the marketing of the products produced by the farmers. Business Membership Organization with members of NGOs and farmer groups (BMOs), organizations formed with farmers. Selection of shared retail/wholesale buyers and contact with larger markets is maintained. Markets or small godowns are constructed to facilitate marketing of agricultural produce. Facilitator is assisted with necessary advice for sale of produce at fair price.
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1-6 months; free
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As per Agricultural Extension Manual and Agricultural Extension Policy
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Deputy Director
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08
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Support in value addition of agricultural products
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agricultural Officer (SAAO)
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Organizations are formed with enthusiastic individuals or organizations by holding meetings, seminars to coordinate with the Directorate of Agricultural Extension and various government, private and research institutes. The necessary information data is provided to benefit the farmers to add value to their produce. MoreoverTraining in value addition and technical aspects of farmer produce is provided. Providing technical assistance in processing, packaging and converting the agricultural products produced by the farmers into a variety of useful products, including providing assistance to organizations or banks in obtaining loans or increasing savings. Farmers are assisted in procurement or purchase of produce processing equipment.
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1-12 months; free
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As per Agricultural Extension Manual and Agricultural Extension Policy
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Deputy Director
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09
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Provide training
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1. Upazila Agriculture Officer,
2. Over: Agriculture Officer,
3. Agricultural Extension Officer,
4. Assistant Agricultural Extension Officer,
5. Deputy Assistant Agricultural Officer (SAAO)
6. Other officials of Agriculture Office
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Suitable, progressive/interested farmers are selected through Sub-Assistant Agriculture Officers and other staff. Subject wise and area wise technologies/topics are selected for training. Farmers are imparted hands-on training on advanced agricultural technology models/ models/ methods etc. Hands-on training in appropriate technology for field applicationFor various stages, plots and farmers are selected for monitoring including field visits/counseling and sample cropping and reports are prepared. Based on the opinion of the farmer, problem identification and serious problems are reported by sending them to the laboratory and reporting to the higher authorities.
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1-12 months; free
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As per Agricultural Extension Manual and Agricultural Extension Policy
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Deputy Director
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10
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Assistance in agricultural rehabilitation
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agricultural Officer (SAAO)
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After verifying the suitability of the progressive farmer by the union committee, the priority list is prepared according to the policy and sent to the upazila committee with recommendations. The priority list is presented and approved by the upazila committee. It is submitted to the concerned bank/company agent/dealer along with the recommendation for subsidy.is sent closer. The inputs (seeds/fertilizers/diesel etc.) are distributed to the farmers on the scheduled dates as per the approved list. In case of money, a bank account is opened in exchange of 10 rupees or if there is an account, the money is transferred to the bank account.
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1-12 months; free
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As per Agricultural Extension Manual and Social Safety Net Policy
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Deputy Director
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11
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Subsidy in agriculture and production support
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agricultural Officer (SAAO)
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In order to increase the agricultural production and keep the inputs within the purchasing power of the farmers and to reduce the cost of production, the following activities are undertaken to distribute the subsidized inputs given by the government to the farmers at various times:- Upazila-wise division was done by the District Agricultural Rehabilitation Implementation Committee as per the government order.- Activities are taken up by the upazila committee and divided union wise.- The draft list is prepared and approved in the union level meeting and sent to the upazila committee.- The received draft list is approved by the upazila level meeting and upazila committee.- District committee approval and upazila wise allocation is given.- Union wise determines the place and date of final allotment and distribution. After that the farmer is notified and the money is paid through the bank account or the materials are distributed through the dealer.
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10-15 days; free
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As per Agricultural Extension Manual and Social Safety Net Policy
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Deputy Director
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12
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Help to open bank account in exchange of 10 rupees
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agricultural Officer (SAAO)
|
The sub-assistant agriculture officer prepares the priority list of farmers and approves it in the union agriculture committee meeting and sends it to the upazila committee. The list received from there is approved in the upazila agriculture committee meeting and sent to the bank. Accounts are opened based on the documents submitted by the bank and subject to the approval of the Upazila Committee. The farmer can make financial transactions from the said account number.
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4-5 days; free
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According to the executive orders of the government
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Deputy Director
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13
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Agricultural input assistance
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agricultural Officer (SAAO)
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Demand is determined based on application for inputs by farmers. Material demand is prepared by SAAO regarding the estimated demand. The list is prepared according to the demand of materials and sent to the concerned institutions. DO is sent by concerned organization for analysis of demand rationale and supply of materials. As per DO final list of farmers is prepared and required materials are supplied.
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15-20 days; free
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As per Agricultural Extension Manual and Agricultural Extension Policy
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Deputy Director
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14
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Recruitment of Fertilizer Dealers and Fertilizer Retailers
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
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For the purpose of recruiting dealers, recruitment notices are published in the national daily newspaper against the dealers void union. Apply within the prescribed time after fulfilling the recruitment conditions. Hence, the selection is done through the Upazila Fertilizer and Seed Monitoring Committee. Based on the investigation and inspection report of the surface area, presentation to the upazila committee and the decision was taken based on the selection and recommendation of the upazila fertilizer and seed monitoring committee. Preliminary list prepared District Fertilizer and Seed Monitoring was sent to the committee. After taking the decision in the district committee, the BCIC along with the recommendations are sent to Dhaka. Arrangements are made to appoint one (01) BCIC fertilizer dealer from each union and one (01) retail fertilizer seller from each ward. Agreements with the dealers were executed after BCIC finally appointed the fertilizer dealers and deposited a security of Rs.2 lakhs. BCIC sends copy of dealer appointment letter to Upazila and District Fertilizer and Seed Monitoring Committee. Procedure for appointment of Retail Fertilizer Dealers: Residents of respective wards apply to UAO for appointment as 01 Retail Fertilizer Dealer in each ward. Send the application to the Union Committee for verification and selection. - After verification by the Union Committee, it is sent to the Upazila Committee with recommendations. Retailers are finally selected in the upazila committee meeting. Later UAO issued ID cards to retail fertilizer dealers.
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18-20 days; Recruitment of Wholesale Fertilizer Dealers-Tk 2 Lakh Security, Retail Fertilizer Dealers-Tk 30000 Security.
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Manure Management Act-2006 and Manure Management Rules-2007.
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Deputy Director
|
15
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Prevention services
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1. Deputy Director (Contagion)
2. Control Entomologist
3. Deputy Assistant Contagion Officer
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Quarantine centers or check posts are set up at sea, land and air ports to prevent infiltration and spread of foreign diseases through implementation of Quarantine Act-2011. After identification of disease pests are tested in mini laboratory. If a citizen brings the plant or seed for health examination, it is examined and issued with a certificate. Conducts laboratory tests/inspections to prevent infiltration and spread of malaria within the country and regionally .is certified. Plant Health Certificate is issued in case of export. Similarly, plant/plant product contamination services are provided.
Arrangements are made to take advantage of international laws/policies in coordination with IPPC (International Plant Protection Convention). In case of exports, non-compliance response is provided to the citizen.
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5-7 days; Import Fee-1st May. 10 rupees per ton and thereafter every May. 1 tonne at the rate of Rs.
Every May in case of plant health certification. 50 per ton.
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According to Quarantine Act-2011
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Deputy Director
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16
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Using the Leaf Color Chart
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agricultural Officer (SAAO)
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About the technology, discussions and meetings are held at the upazila, union, block, farmer's club/club level, training of selected farmers, farmer trainers, sub-assistant agricultural officers, setting up of exhibitions etc. are undertaken. SAAO provides training and advice on the use of LCC among farmers. Distribution of LCC to farmers by SAAO informs about LCC usage method and usage of LCC in block demonstration .is Correct urea application by the farmer is ensured by determining the urea requirement using LCC every 10 days after planting. Leaf color chart is used to advise the farmers on proper application of urea fertilizer in paddy crop.
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4-5 days, free
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As per Agricultural Extension Manual and Agricultural Extension Policy
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Deputy Director
|
17
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Use of granular urea
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agricultural Officer (SAAO)
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UAOs/ AAOs/ AEOs are providing training and consultancy on the use of fine urea by DAE taking initiative to expand the fine urea technology. Fine urea machines are allocated among BCIC dealers and additional fine urea is allocated by the UAO office for use of fine urea. Small urea allocations are made among BCIC dealers as per the set targets. Discussions and meetings about the technology at upazila, union, block, farmers' groups/club levels Programs, providing training to selected farmer trainers, sub-assistant agricultural officers, setting up exhibitions etc. are undertaken.
- Farmers are advised to save urea fertilizer in paddy crop by applying fine urea.
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1-12 months; free
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As per Agricultural Extension Manual and Agricultural Extension Policy
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Deputy Director
|
18
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Integrated pest management
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agriculture Officer (SAAO) / Deputy Assistant Plant Protection Officer (SAPPO)
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After receipt of allocation from DAE/project for integrated crop and pest management activities are undertaken by the Agriculture Office as per Government orders/policies. Areas of action for implementation of IPM among SAAOs are determined by UAOs/ AAOs/ AEOs. A draft list of farmers in the working area was prepared by SAAO and the Farmer Field School (FFS) of ICM was formed. Integrated Crops and Crops Comparative test plots are established in crop fields for management training and hands-on teaching. When the crops mature, field days are celebrated and yield and quality comparisons are discussed. Follow-up training and decision to adopt integrated pest management system in subsequent crop production . Discussions and meetings are held at the upazila, union, block, farmers' club/club level, training of selected farmers, farmer trainers, sub-assistant agricultural officers, exhibition etc. Effective training and advice on crop pest management in an environmentally friendly manner is provided.
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4-5 days; free
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As per Agricultural Extension Manual and National IPM Policy
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Deputy Director
|
19
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Irrigation Management
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agriculture Officer (SAAO) / Deputy Assistant Plant Protection Officer (SAPPO) )
|
Discussions and meetings held at the upazila, union, block, farmers' club/club level, training of selected farmer trainers, sub-assistant agricultural officers, setting up of exhibitions etc. are undertaken regarding irrigation management. In case of rubber dams formation of farmer groups, preparation of inventory, selection of suitable and irrigated land (three acres) are done together. Training in AWD pipe is imparted and handed over to selected farmers/farmers clubs. Training on irrigation management technology and Advice is provided. Advising farmers on using AWD (Alternate Wetting & Drying) technology for irrigation along with encouraging farmers to use surface water for irrigation. The UAO office takes care of necessary information on irrigation and consulting services on irrigation management Arrangements are made to impart training to SAAOs on irrigation technology. Along with providing training to selected farmers on crop-based service management, SAAO also advised farmers on field level training and assistance in crop irrigation like irrigation schedule.
|
4-5 days; free
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According to Agricultural Extension Manual
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Deputy Director
|
20
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Advising on dealing with natural disasters
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1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agriculture Officer (SAAO) / Deputy Assistant Plant Protection Officer (SAPPO) )
|
Various natural calamities such as drought, floods, storms, salinity, hailstorms, waterlogging, tidal waves etc. are provided for forecasting and disaster management. Moreover, natural disaster response drills are provided to help in awareness and immediate response to natural disasters. Telephone/Mobile/Control Room/Fax/ Notification and advice at district, upazila and block level and emergency meetings are conducted by mail to alert others immediately and to do. People are made aware of what to do during natural calamities and post calamities by drumming in haat-bazaar and other populated places in suburbs and mosques/temples/churches and other institutions.
|
4-5 days; free
|
As per disaster management policy
|
Deputy Director
|
21
|
Cultivation of vegetables in the courtyard of the house
|
1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agriculture Officer (SAAO) / Deputy Assistant Plant Protection Officer (SAPPO) )
|
Overall counseling and training is provided by PD/DD to UAOs/AAOs/AEOs on backyard vegetable cultivation. UAO/ AAO/ AEO regularly undertakes overall counseling and training program on household backyard vegetable cultivation. Counseling and hands-on training to farmers at block level by AEOs/AAEOs/SAAOs is done Upazila, union, block, farmer group/club level discussions and meetings, training of selected farmer trainers, sub-assistant agricultural officers, setting up exhibitions etc. activities are undertaken. Supply of materials, implementation support, monitoring, field days, evaluation, informing research institutes when critical issues arise or technology failures occur. Farmers/farmers should be provided with necessary advice on home garden vegetable cultivation management along with family nutrition training and advice on vegetable seed production.
|
1-12 months; free
|
As per Agricultural Extension Manual and Agricultural Extension Policy
|
Deputy Director
|
22
|
Issuance of certificates to nurserymen /seedling producers and sellers
|
1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agriculture Officer (SAAO) / Deputy Assistant Plant Protection Officer (SAPPO)
|
Certificates are issued to nursery traders/seedling producers and sellers to make seedlings of improved varieties of native and exotic flowers, beautification trees and forest and fruit tree plantations available to farmers. For this the following procedure is followed- The applicant has to apply for the license along with prescribed fee and necessary documents. Inspection and verification of the applicant's nursery/seedling shop by AEO as per Govt policy by nominating officer for verification. A report with recommendations is submitted. UA also forwarded the proposal with the said recommendation to the district office. Approval and certificate are issued by DD and sent to Upazila. Later the certificate is provided to the applicant from the upazila.
|
5-6 days; Fee 500 rupees
|
As per Agricultural Extension Manual and Agricultural Extension Policy and Nursery Guideline 2008
|
Deputy Director
|
23
|
Production of seedlings
/cuttings/seeds, collection and
preservation
of germplasm
of fruit and
medicinal trees
|
1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agriculture Officer (SAAO) / Deputy Assistant Plant Protection Officer (SAPPO)
|
Training of UAOs/AAOs/AEOs/SAAOs on production of seedlings/ cuttings/ seeds, germplasm collection and storage of respective fruit and medicinal trees and nursery owners/farmers are selected for training.
Arrangements are made for consultation and hands-on training of nursery owners/farmers at block/field level regarding production of fruit and medicinal tree saplings/cuttings/seeds, germplasm collection and preservation. After imparting hands-on training at UAO office and field level, seedlings/materials are distributed.
Creation of mother plant gardens and supply of quality seedlings/ cuttings/ cuttings of improved varieties to the farmers for conservation of improved indigenous and foreign fruit and medicinal tree varieties.
|
6-7 days; Fee 20 - 500 Tk
|
As per Agricultural Extension Manual and Agricultural Extension Policy and Nursery Guideline 2008
|
Deputy Director
|
24
|
Soil Mini Lab Diagnostic Center Management
|
1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agriculture Officer (SAAO) / Deputy Assistant Plant Protection Officer (SAPPO)
|
SAA farmers collect soil samples from different plots of the block and test the soil samples by the UAO and the results of the soil sample testing are communicated to the concerned SAAO of the block. Later the results of soil sample testing by NSAO are communicated to the farmers of the block.Soil sample/disease, insect sample
Farmers are trained on collection methods and soil/pest samples are taken from farmers and samples are tested at Upazila/District level. In special cases samples are sent to soil laboratory/agricultural laboratory. Before formulating crop-based recommendations through soil testing, soil health cards are issued and advice is given to apply balanced fertilizers to the land according to the results of soil testing.
|
1-12 months; free
|
New Agricultural Extension Policy (NAEP)
|
Deputy Director
|
25
|
Idu eradication activities at national level and district level
|
1. Upazila Agriculture Officer
2. Additional Agricultural Officer
3. Agricultural Extension Officer
4. Assistant Agricultural Extension Officer
5. Deputy Assistant Agriculture Officer (SAAO) / Deputy Assistant Plant Protection Officer (SAPPO) )
|
After receiving the posters, leaflets and booklets sent by DA's Plant Conservation Wing by the Deputy Director, an initiation meeting was held and the materials were distributed at the Division, District, Upazila and Block levels. Rod control measures are taken by individuals, organizations/organizations/clubs as per the instructions given in posters, leaflets and booklets. Extensive on rodent extermination District/upazila/union/block/farmer club level meetings/workshops/rallies etc. are organized for the purpose of promotion. Encouraging farmers' organizations and public representatives and awarding prizes among the highest rodent control individuals/ farmers/ SAAOs/ Institutional Educational Institutions/ Non-Governmental Organizations/ Clubs IPM/ ICM in the next year's inaugural function.
|
3-5 days (according to rat extermination program); free
|
As per Agricultural Extension Manual and Agricultural Extension Policy
|
Deputy Director
|
